How do I take advantage of the Summer Payment Plan Option?
Simply purchase with a credit card by phone (800-887-3257) by June 3, pay 50 percent of the total season pass purchase at the time of your order, and the remaining 50 percent will be automatically charged to your credit card on August 26.

Can I get a refund or adjustment on my season pass?
Killington Resort and Pico Mountain Season Passes are non-refundable, non-transferable, may not be resold, and are to be used within the season they were purchased. However, in the case of medical conditions verified by a physician (specifically injury, surgery and hospitalization), adjustments may be considered on a case-by-case basis, for that individual only, at the sole discretion of Killington/Pico. A request for adjustment must be made within 2 weeks of the condition and will not be accepted after the close of the season. Contact the Season Pass Office at 802-422-6868 to file an adjustment request.

How do you determine the appropriate age category for pass purchases?
Your age at the time of the pass purchase determines which category you fall in and the price you pay for a pass.

Why is it so important that I give you my email address?
We will be communicating with pass holders by email and through the website. In order for you to receive the most up to date information and to expedite the pass fulfillment process we must have your email address.

When will I receive my season pass?
Season Passes will be mailed in October.

Will I be able to use last year’s photo for this years pass?
Yes, we still have all of last year’s photos on file. However, children's photos and photos more than two years old should be updated.

Will I be able to upload a new photo online?
Yes, you will receive an email with a link to your personal photo upload at a later date.

Will I have to sign a liability waiver?
Yes, you will receive an email with a link to sign your liability waiver at a later date.

Did I sign this year’s liability waiver when I purchased online?
No, we did not include the liability waiver in the process of purchasing online, details regarding the waiver will be included in future emails.

Will you be mailing me my season pass?
Yes, everyone with a photo on file or a newly uploaded photo will have their pass mailed in mid-October.

Will there be a Pico only pass?
Yes. For pricing click here.

Will there be a College pass?
Yes, it will be availalble for purchase in August.

What do I need to qualify for a College season pass?

Be a full-time college student for the 2008-09 school term - defined as carrying a full course load and/or a minimum of 12 credits in both the Fall and Spring semester.

Provide, in person at the Snowshed Season Pass Office, the following

Your photo college ID plus one other form of valid photo ID

embossed

If you do not bring this with the embossed school seal we will not be able to process your pass!

A signed Verification of Status form authorizing your school to release information to Killington, upon our request, to further verify your full-time status

A signed season pass waiver/liability release form

College Season Passes will only be issued in person at the Pass Office to purchasers who meet the full requirements stated above.

Will my pass be valid at other POWDR resorts?
Killington/Pico season pass holders receive 20% off the prevailing 1-day lift ticket rate at our sister resorts: Park City Mountain Resort, Utah, Mt. Bachelor, Oregon, Boreal Mountain Resort, California, Soda Springs Winter Resort, California and Las Vegas Ski & Snowboard Resort, Nevada . Simply present your Killington/Pico season pass at the ticket window of our sister resorts each day to receive this benefit.

Do I receive any other discounts with the purchase of my pass?
No. We may offer specials during the season, please make sure you provide a valid email address at the time of purchase so we may keep you informed.

If I am a member of the Killington or Pico Ski Club will I receive a discount?
No, there are no discounts for ski club members on season pass purchases.